Privacy Policy
This Privacy Policy explains how TripWallet ("we," "us," or "our") collects, uses, and protects information when you use our mobile application. We've written it in plain language — if anything is unclear, email us at gocellularfix@gmail.com.
What we collect
TripWallet is designed to keep sensitive data on your device. Here's exactly what we do and don't collect:
- AI scanning photos: When you use Menu Scanner, Receipt Scanner, or Price Scanner, the photo you capture is sent securely to our AI provider (Anthropic) to read and interpret. These photos are not stored on our servers after processing.
- Family Trip data: If you use Family Trip Mode, expense entries (amounts, labels, member names) sync through our backend server so trip members can share a budget. This data is tied to your trip code, not to a personal account.
- Support emails: If you contact us, we retain your email and correspondence to help resolve your issue.
✅ Your medical card, emergency contacts, Travel Vault documents, and boarding pass data are stored only on your device. They are never uploaded, never sent to AI, and never synced to any server.
What we do NOT collect
- No account registration data (there are no accounts)
- No passwords or authentication credentials
- No precise location data (country is chosen manually or detected on-device only)
- No advertising IDs or tracking pixels
- No payment information
- No document contents — Travel Vault files (passports, boarding passes, visas, insurance) are stored in your phone's private app storage. Our database stores only metadata (filename, type, date added); file contents are structurally impossible to persist on our servers.
- No boarding pass booking references — the on-device barcode reader is deliberately designed to never read your PNR (Passenger Name Record). Flight, route, date, and seat are extracted; booking codes are not.
- No medical information — the Medical Card and all emergency summaries are generated and displayed entirely on-device and are never transmitted anywhere.
How we use your information
- To provide AI-powered scanning features (menus, receipts, prices)
- To enable real-time budget sync in Family Trip Mode
- To respond to support requests
- To improve the app based on aggregate usage patterns
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services
TripWallet uses the following third-party services:
- Anthropic: AI provider that processes scanning photos. Anthropic's privacy policy applies to data processed by their models. Photos are not stored after processing.
- Railway: Backend infrastructure for Family Trip sync. Data is transmitted securely and not retained beyond the trip session.
Data security
Data in transit uses HTTPS/TLS encryption. Sensitive data (medical card, PIN-protected vault contents) lives only on your device and is not transmitted to any server.
We do not claim bank-level or military-grade encryption for local storage. Data is stored locally using the device's native storage mechanisms.
Security Center & External Activity Log
TripWallet's Security Center contains an External Activity Log — a visible, on-device record of every time the app has opened an external resource (phone dialer, browser, or email client). This log is stored only on your device and is never transmitted to us. It exists so you always know exactly what TripWallet has done on your behalf.
TripWallet holds no permission to place phone calls (no CALL_PHONE permission). The SOS feature opens your device's dialer with a number pre-filled; you place the call. The app never opens banking apps or payment services.
AI scanning disclaimer
Translations, price estimates, and receipt totals generated by AI are approximations to help you make informed decisions — they are not guaranteed to be accurate. Always verify important figures independently.
Emergency & embassy information
Emergency numbers and embassy/consulate details included in Travel Help are provided for convenience and may change. Always verify critical information locally on arrival. TripWallet is not a substitute for official emergency services.
Children's privacy
TripWallet is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at gocellularfix@gmail.com.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact us
Questions about this policy? Email us at gocellularfix@gmail.com. We'll do our best to respond promptly.